Poppy Supporter Survey

Poppy Supporter Survey
Please indicate whether you agree or disagree with the following statements:
I feel like my support as a Poppy Supporter matters to the Royal British Legion.*

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1 is Strongly agree, 5 is Strongly disagree
I feel like I am able to make an impact to the Armed Forces community as a Poppy Supporter.*

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1 is Strongly agree, 5 is Strongly disagree
I understand my impact on the Armed Forces community as a Poppy Supporter.*

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1 is Strongly agree, 5 is Strongly disagree
Being a Poppy Supporter helps me to feel part of the Royal British Legion.*

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1 is Strongly agree, 5 is Strongly disagree
I am committed to being a Poppy Supporter.*

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1 is Strongly agree, 5 is Strongly disagree
Now, thinking about the communications you receive from us as a Poppy Supporter:

(Please note that responses to this survey are anonymous and so selections here will not change your personal contact preferences. If you wish to do so, please contact Supporter Care on 0345 845 1945).
Which of the following is your preferred way to receive your Poppy Supporter updates? Please choose up to 3:*

PostEmailPhone callsTest messagesVisiting the Poppy Supporter PortalAll equallyNone
Thinking generally about your Poppy Supporter updates, how often do you read these:*

AlwaysMost of the timeSometimesOccasionallyNever
Thinking specifically about your experience as a Poppy Supporter and the communications you receive, what do you think about the frequency of them?*

It's far too muchIt's a little too muchSometimesIt's just rightI would like a hear from the Royal British Legion a little moreI would like a hear from the Royal British Legion a lot more
To what degree have you enjoyed the communications we have sent you as a Poppy Supporter to date?*

A lotA littleThey're okayNot muchNot at all
Thinking of the things we send to you because you are a Poppy Supporter, what do you enjoy receiving the most? Please choose up to 3:*

Messages of thanks and appreciationVideos from the people we supportVideos from our staff and volunteers about the work you are helping to make possibleWritten stories about the people we supportWritten stories about our staff and volunteersInformation about the support we offerFacts and figures about our impactPin badgesNone of the above
What 3 things would you like to see more of?*

Invitations to events, either virtually or in person when it is safeVideos from the people we supportVideos from our staff and volunteersWritten stories about the people we supportWritten stories about our staff and volunteersInformation specifically about the support we offerInformation about Poppy Shop productOpportunities to fundraise in different ways (e.g. By taking part in a sports challenge)Opportunities to get involved in other ways (e.g. volunteering, campaign, etc)None of the aboveOther
I am committed to being a Poppy Supporter.*

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1 is Not at all likely to recommend, 5 is Extremely likely to recommend
Lastly, thinking specifically about your interactions with the Royal British Legion online.
In a number of our Poppy Supporter communications we include links to exclusive Poppy Supporter online content, including stories and videos from the people we support. How often do you access and read this information?*

All or most of the online content and enjoyed itAll or most of the online content and somewhat enjoyed itAll or most of the online content and did not enjoy itSome of the online content and enjoyed itSome of the online content and somewhat enjoyed itSome of the online content and did not enjoy itNone of the online content but would in futureNone of the online content and do not plan to in future
To what degree do you want us to continue to send you links to this exclusive online content?*

I would love to keep receiving it, it’s a great way for me to stay up to date with how my support is making a difference.I enjoy receiving this information and would like for it to continueI don’t mind either wayI would like to receive information in this way, but the links I have been sent so far have not interested meI am not interested in receiving information in this way
What (if anything) do you enjoy most of the exclusive online content we share with you?*

Videos from the people we supportVideos from our staff and volunteersWritten stories about the people we supportWritten stories about our staff and volunteersInformation about the support we offerNone of the aboveOther
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